Babv Help.

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Babv Help.

Post by LoraDazzle4 on Sun Aug 08, 2010 8:02 pm

I recently changed to pen drive internet. The problem is that when i try to go on babv it logs on perfectly , it loads but the map never appears, then a message comes on "Unable to establish a connection with any server. Please try later. I log in again and the same, ive cleared my cache, and i tried on other explorers like google chrome, internet explorer and mozilla firefox. The same problem again. Please help. It's allways the same, ive been trying from a few days ago.

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

Post by JoeCyBearGuide on Mon Aug 09, 2010 2:17 am

loradazzle4 wrote:I recently changed to pen drive internet. The problem is that when i try to go on babv it logs on perfectly , it loads but the map never appears, then a message comes on "Unable to establish a connection with any server. Please try later. I log in again and the same, ive cleared my cache, and i tried on other explorers like google chrome, internet explorer and mozilla firefox. The same problem again. Please help. It's allways the same, ive been trying from a few days ago.

We've checked this and did not get the same result.

Were you trying to get in crowded dens? Can you try logging in empty one's and see what happens?

JoeCyBearGuide
Build-A-Bearville CyBearGuide


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Re: Babv Help.

Post by LoraDazzle4 on Mon Aug 09, 2010 8:39 am

When i get in an empty den it just keeps loading till the inactivity message appears

confused

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

Post by JoeCyBearGuide on Thu Aug 12, 2010 3:22 am

loradazzle4 wrote:When i get in an empty den it just keeps loading till the inactivity message appears

confused

What browser are you using? Can you also check your internet connection?

JoeCyBearGuide
Build-A-Bearville CyBearGuide


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Re: Babv Help.

Post by LoraDazzle4 on Thu Aug 12, 2010 3:41 am

I'm using Google chrome but i tried with mozilla firefox and internet explorer.
My connection is okay.

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

Post by LoraDazzle4 on Thu Aug 12, 2010 4:10 am

I just managed to enter! Sorry to had confused you

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

Post by JoeCyBearGuide on Thu Aug 12, 2010 6:11 am

loradazzle4 wrote:I just managed to enter! Sorry to had confused you

No problem. Glad it works now for you.

JoeCyBearGuide
Build-A-Bearville CyBearGuide


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Re: Babv Help.

Post by LoraDazzle4 on Tue Aug 17, 2010 8:54 am

i have the same problem again i can only log in one time in a undefined time, but when i cant log in this message below appears :s

scratch

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

Post by EveAngel on Tue Aug 17, 2010 9:13 am

It sometimes does it to me when i join the same den as my friends.
I think its because my friends are in a beary full den and it cant take any more people.

EveAngel
Novice Bear
Novice Bear


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Re: Babv Help.

Post by Kellz on Tue Aug 17, 2010 9:18 am

EveAngel wrote:It sometimes does it to me when i join the same den as my friends.
I think its because my friends are in a beary full den and it cant take any more people.
That happened to me once, but she can barley/can't get into an empty den.

Kellz
Forum Events Planner


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Re: Babv Help.

Post by GwynethLove on Tue Aug 17, 2010 9:26 am

that happened to me, idk why, well maybe the jr cyberguides will help with that!

GwynethLove
BABV Events Planner


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Re: Babv Help.

Post by j3nny22 on Tue Aug 17, 2010 9:30 am

Ohh that used to happen to me a long time agoo, and I found out that the problem was that my adobe version was too old, after i changed to the new version the problem doesn't happen anymore, just sometimes Make sure you have the adobe 10 Version downloaded.
Hope this helps

j3nny22
Guide Bear
Guide Bear


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Re: Babv Help.

Post by JoeCyBearGuide on Fri Aug 20, 2010 2:24 am

loradazzle4 wrote:i have the same problem again i can only log in one time in a undefined time, but when i cant log in this message below appears :s

scratch

There are a lot of possible reasons for this to happen.

How frequent does this happen to you?

JoeCyBearGuide
Build-A-Bearville CyBearGuide


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Re: Babv Help.

Post by GwynethLove on Fri Aug 20, 2010 2:51 am

how does this keep happening Joe? I can't take it, i have mozilla and it always show that and i log in over and over, why?

GwynethLove
BABV Events Planner


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Re: Babv Help.

Post by DemiDiva339 on Fri Aug 20, 2010 4:20 am

That happned to me once but no anymore

DemiDiva339
Friendly Bear
Friendly Bear


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Re: Babv Help.

Post by GreenEarthGirl123 on Fri Aug 20, 2010 5:00 am

Yeah that happens to me all the time

GreenEarthGirl123
BABV Events Planner


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Re: Babv Help.

Post by zoeybearsrule200 on Fri Aug 20, 2010 5:14 am

if it is all bears out, then that could be why.

zoeybearsrule200
BABV Events Planner


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Re: Babv Help.

Post by LoraDazzle4 on Fri Aug 20, 2010 8:59 am

JoeCyBearGuide wrote:
loradazzle4 wrote:i have the same problem again i can only log in one time in a undefined time, but when i cant log in this message below appears :s

scratch

There are a lot of possible reasons for this to happen.

How frequent does this happen to you?

well, there was a time that it lasted 3 days aprox. When i started using my pen drive internet i coudnt even enter, then theres sometimes i can, but im going to get wifi tomorrow, so i'll se if with wifi happens.

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

Post by GwynethLove on Fri Aug 20, 2010 11:23 pm

ok now its properly ok, thank you.

GwynethLove
BABV Events Planner


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Re: Babv Help.

Post by LoraDazzle4 on Fri Aug 27, 2010 3:16 am

Joe, it happens very frequently I can just enter like one time at a day, or somtimes i even dont manage to enter When it freezes i cant enter again? Why is this?

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

Post by JoeCyBearGuide on Fri Aug 27, 2010 4:28 am

loradazzle4 wrote:Joe, it happens very frequently I can just enter like one time at a day, or somtimes i even dont manage to enter When it freezes i cant enter again? Why is this?

We tested your account several times and did not find any problem. Most likely, the problem might be on your side, possibly, your internet connection, or your computer. scratch

You can also try doing the following steps on clearing your Flash Cache, and see if this helps:

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click Settings and then choose the tab that looks like a monitor and an eyeball (Privacy)
3. Click the 'Advanced' button. This would open a new browser tab or browser window.
4. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
5. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
6. Scroll to find www.buildabearville.com in the list and click it.
7. Choose 'Delete website'.
8. Click 'Confirm'.
9. Close the web browser
10. Open a new browser window and go back into Build-A-Bearville.

JoeCyBearGuide
Build-A-Bearville CyBearGuide


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Re: Babv Help.

Post by LoraDazzle4 on Fri Aug 27, 2010 4:39 am

JoeCyBearGuide wrote:
loradazzle4 wrote:Joe, it happens very frequently I can just enter like one time at a day, or somtimes i even dont manage to enter When it freezes i cant enter again? Why is this?

We tested your account several times and did not find any problem. Most likely, the problem might be on your side, possibly, your internet connection, or your computer. scratch

You can also try doing the following steps on clearing your Flash Cache, and see if this helps:

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click Settings and then choose the tab that looks like a monitor and an eyeball (Privacy)
3. Click the 'Advanced' button. This would open a new browser tab or browser window.
4. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
5. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
6. Scroll to find www.buildabearville.com in the list and click it.
7. Choose 'Delete website'.
8. Click 'Confirm'.
9. Close the web browser
10. Open a new browser window and go back into Build-A-Bearville.

Well, i do think its my internet its one of those pen drives that you have inalambric internet, when i had wifi this didnt happen ever, the good thing is im getting wifi tomorrow

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

Post by JoeCyBearGuide on Fri Aug 27, 2010 6:57 am

loradazzle4 wrote:
Well, i do think its my internet its one of those pen drives that you have inalambric internet, when i had wifi this didnt happen ever, the good thing is im getting wifi tomorrow

That's cool. Let me know if it gets better with wifi.

JoeCyBearGuide
Build-A-Bearville CyBearGuide


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Re: Babv Help.

Post by LoraDazzle4 on Fri Aug 27, 2010 7:00 am

JoeCyBearGuide wrote:
loradazzle4 wrote:
Well, i do think its my internet its one of those pen drives that you have inalambric internet, when i had wifi this didnt happen ever, the good thing is im getting wifi tomorrow

That's cool. Let me know if it gets better with wifi.

Sure! But the company first said 48h then 72h and my mum phoned and they said tommorow but they said so many things that maybe i still dont have, i'll tell if it goes good.

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

Post by LoraDazzle4 on Tue Sep 21, 2010 4:10 pm

I've got WIFI now and it works really good!

LoraDazzle4
BABV Events Planner


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Re: Babv Help.

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