Can't log in! :/

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Can't log in! :/

Post by jenniferyourock41 on Thu Dec 02, 2010 11:52 am

I'm trying to log in on BABV with my account and the correct pass but it's saying it's wrong?I tried it a bunch of times but it still says incorrect password.

jenniferyourock41
Guide Bear
Guide Bear


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Re: Can't log in! :/

Post by JanetBanana21 on Thu Dec 02, 2010 12:03 pm

well you should try clicking the i forgot my password button and send it to your e-mail.
Maybe its a little different than you remember. Happens to me all the time!

♥ Janet

JanetBanana21
Friendly Bear
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Re: Can't log in! :/

Post by princess M on Thu Dec 02, 2010 10:40 pm

[quote="JanetBanana21"]well you should try clicking the i forgot my password button and send it to your e-mail.
Maybe its a little different than you remember. Happens to me all the time!

i agree with Janet!
![P$$M]!

princess M
Novice Bear
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Re: Can't log in! :/

Post by JoeCyBearGuide on Fri Dec 03, 2010 1:21 am

jenniferyourock41 wrote:I'm trying to log in on BABV with my account and the correct pass but it's saying it's wrong?I tried it a bunch of times but it still says incorrect password.

I'm sorry to hear that you are having a hard time logging on to your account

Kindly try to recover your password. You may also need to disable any IP Masking software, as this will be read by our system and will not let you log in.

If you recovered your password and still get the same error, please email vwhelp@buildabear.com for assistance.

JoeCyBearGuide
Build-A-Bearville CyBearGuide


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Re: Can't log in! :/

Post by AshtonCyBearGuide on Fri Dec 03, 2010 3:32 am

jenniferyourock41 wrote:I'm trying to log in on BABV with my account and the correct pass but it's saying it's wrong?I tried it a bunch of times but it still says incorrect password.

Hi JenniferYouRock41! Did you try logging in today? I tested your account and didn't find any problem. Please check your email. I sent your account details. Just copy paste your username and password to the log in field.

AshtonCyBearGuide
Build-A-Bearville CyBearGuide


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Re: Can't log in! :/

Post by jenniferyourock41 on Fri Dec 03, 2010 2:48 pm

AshtonCyBearGuide wrote:
jenniferyourock41 wrote:I'm trying to log in on BABV with my account and the correct pass but it's saying it's wrong?I tried it a bunch of times but it still says incorrect password.

Hi JenniferYouRock41! Did you try logging in today? I tested your account and didn't find any problem. Please check your email. I sent your account details. Just copy paste your username and password to the log in field.

YAY!!!
It let me log in
Thanks so much

jenniferyourock41
Guide Bear
Guide Bear


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Re: Can't log in! :/

Post by JoeCyBearGuide on Sat Dec 04, 2010 1:17 am

jenniferyourock41 wrote:
AshtonCyBearGuide wrote:
jenniferyourock41 wrote:I'm trying to log in on BABV with my account and the correct pass but it's saying it's wrong?I tried it a bunch of times but it still says incorrect password.

Hi JenniferYouRock41! Did you try logging in today? I tested your account and didn't find any problem. Please check your email. I sent your account details. Just copy paste your username and password to the log in field.

YAY!!!
It let me log in
Thanks so much

You're beary welcome! I'm glad it worked out

JoeCyBearGuide
Build-A-Bearville CyBearGuide


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Re: Can't log in! :/

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