problems playing build-a-bearville

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problems playing build-a-bearville

Post by horsegal1235 on Mon Mar 07, 2011 2:31 am

i'm in the MST timezone and since noon yesterday i have been getting this message:

it is now 8:30 and i am still getting this message.. i've tried clearing my cache but it didn't help. i've also tried going on different computers and different internet browsers but it didn't make a difference.. i don't know if bearville is down or if its my computer/internet? what do i do?
EDIT
also on every computer i go on when it is loading i see this:

i've never seen this before and am not sure if i am supposed to or not..

horsegal1235
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Re: problems playing build-a-bearville

Post by Captain Barbossa on Mon Mar 07, 2011 4:30 am

If you are using Bearville.com it doesn't work correctly just yet. Try connecting to BABV from buildabearville.com

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Re: problems playing build-a-bearville

Post by horsegal1235 on Mon Mar 07, 2011 4:34 am

Evanbuddy16 wrote:If you are using Bearville.com it doesn't work correctly just yet. Try connecting to BABV from buildabearville.com
i actually am trying to use buildabearville.com but thank you for the suggestion/help

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Re: problems playing build-a-bearville

Post by Anita on Mon Mar 07, 2011 10:20 am

I see that too while it's loading but not the first one did you try refreshing it?

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Re: problems playing build-a-bearville

Post by horsegal1235 on Mon Mar 07, 2011 10:36 am

staraugust182 wrote:I see that too while it's loading but not the first one did you try refreshing it?
yeah i did. it seems to be working now tho.. thanks for the help

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Re: problems playing build-a-bearville

Post by Anita on Mon Mar 07, 2011 10:47 am

no problem always here to help others

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Re: problems playing build-a-bearville

Post by horsegal1235 on Tue Mar 08, 2011 9:47 am

i'm getting the pop up message again =/

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Re: problems playing build-a-bearville

Post by Anita on Tue Mar 08, 2011 9:57 am

Hmmmmmmmmmm.....Maybe before you go online you refresh your wallpaper?

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Re: problems playing build-a-bearville

Post by JoeCyBearGuide on Wed Mar 09, 2011 4:13 am

horsegal1235 wrote:
i'm in the MST timezone and since noon yesterday i have been getting this message:

it is now 8:30 and i am still getting this message.. i've tried clearing my cache but it didn't help. i've also tried going on different computers and different internet browsers but it didn't make a difference.. i don't know if bearville is down or if its my computer/internet? what do i do?
EDIT
also on every computer i go on when it is loading i see this:

i've never seen this before and am not sure if i am supposed to or not..

That's strange :wonders: Are you still experiencing this? You may need to clear your flash cache. Kindly follow the instructions below.

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click on Global Settings. This would open a new browser tab or browser window.
3. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
4. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
5. Scroll to find www.buildabearville.com in the list and click it.
6. Choose 'Delete website'.
7. Click 'Confirm'.
8. Close the web browser
9. Open a new browser window and go back into Build-A-Bearville.

If you encounter the same error after doing the steps above, kindly inform me

JoeCyBearGuide
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Re: problems playing build-a-bearville

Post by CalliHugs on Wed Mar 09, 2011 1:00 pm

This happened to me, too!
I followed those instructions & it works now!
Thanks, Joe! (:

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Re: problems playing build-a-bearville

Post by horsegal1235 on Wed Mar 09, 2011 1:32 pm

JoeCyBearGuide wrote:
horsegal1235 wrote:
i'm in the MST timezone and since noon yesterday i have been getting this message:

it is now 8:30 and i am still getting this message.. i've tried clearing my cache but it didn't help. i've also tried going on different computers and different internet browsers but it didn't make a difference.. i don't know if bearville is down or if its my computer/internet? what do i do?
EDIT
also on every computer i go on when it is loading i see this:

i've never seen this before and am not sure if i am supposed to or not..

That's strange :wonders: Are you still experiencing this? You may need to clear your flash cache. Kindly follow the instructions below.

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click on Global Settings. This would open a new browser tab or browser window.
3. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
4. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
5. Scroll to find www.buildabearville.com in the list and click it.
6. Choose 'Delete website'.
7. Click 'Confirm'.
8. Close the web browser
9. Open a new browser window and go back into Build-A-Bearville.

If you encounter the same error after doing the steps above, kindly inform me
it seems to be working today but it wasn't yesterday.. if it happens again i will try this and get back to you, thanks Joe

horsegal1235
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Re: problems playing build-a-bearville

Post by JoeCyBearGuide on Thu Mar 10, 2011 1:19 am

CalliHugs wrote:This happened to me, too!
I followed those instructions & it works now!
Thanks, Joe! (:

it seems to be working today but it wasn't yesterday.. if it happens again i will try this and get back to you, thanks Joe

You're beary welcome guys!

JoeCyBearGuide
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Re: problems playing build-a-bearville

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